FAQs | Lenox at The Grid in Stafford, TX

Q: How do I apply?

Apply online at www.lenoxatthegrid.com .

General Community Questions

What are your office hours?

For up to date office hours, please see our Contact page.

Is the community pet friendly?

Yes

What types of floorplans do you offer?

1 Bed, 1 Bath Apartments
2 Bed, 2 Bath Apartments
2 Bed, 2.5 Bath Townhomes
3 Bed, 3.5 Bath Townhomes

Where are you located?

Stafford, TX

What makes your community unique?

Mid-rise in an area with primarily garden style communities, 3 elevators, Townhomes offered with attached garages, parking garage (all covered parking) for the apartments.

Do you offer furnished units?

Is smoking permitted on the property?

Leasing and Application Process

How do I schedule a tour?

Call or visit www.lenoxatthegrid.com to schedule.

What documents are required to apply?

Application Submission online and income uploaded via Snappt.

What are the income or credit requirements?

2.5x Rent

How do I apply?

Apply online at www.lenoxatthegrid.com.

Is renters insurance required?

Yes

How long does the approval process take?

Approvals can take 1 - 3 days depending on how fast the credit screening and income verification are returned to us.

Do you offer short term leases?

Minimum 6 months offered at renewal.

Do you run background and credit checks?

Yes

Pricing, Fees, & Deposits

How much is the security deposit?

$500 (Apartments) - $750 (Townhomes)

Which utilities are included in rent?

None

What utilities am I responsible for?

Water
Sewer
Stormwater
Trash
Electricity
Internet

When is rent due and what payment methods are accepted?

1st - 5th
Cashier's Checks
E-Money Order
Online Debit/Credit/ACH

Move-In, Lease Terms

What lease terms do you offer?

13-16mo

What is required on move-in day?

ID
Move In Payment
Lease Signature

Do you allow subletting or lease transfers?

No sublet, yes transfers after 6 months.

What is your move-out policy?

60 day NTV

Amenities & Lifestyle

What amenities do you offer?

2 Pools
Club Room
Fitness Center
Pocket Park
Business Center
Game Room
Fire Pits
Grilling Areas
Pet Spa
Bike Storage
Package Lockers
Parking Garage

Are amenities open 24/7?

Select amenities are 24/7

Can residents reserve amenity spaces for private events?

Yes - the Clubroom is reservable. Please contact our office for details and fees.

Is Wi-Fi available in common areas?

Yes

Do you offer a guest suite for visitors, and what does it include?

Is parking available onsite?

Yes

Do you offer EV charging stations?

Yes

Is bike storage available?

Yes

How does package delivery work?

LuxerOne Package Locker Available

Are there resident events or community activities?

Yes

Guests

How do residents reserve the guest suite, and what is the nightly rate?

N/A

Is guest parking avaiable?

5th level of parking garage or street parking

How do guests access the building?

Resident grants access via phone app

Accessibility

Is the building accessible for individuals with disabilities

Yes

Are amenities and common areas accessible?

Yes

Do you offer accessible parking spaces?

Yes

Pets

Do you allow pets?

Yes

Are there any breed restrictions?

No aggressive breeds

How many pets are allowed per apartment?

Are service animals permitted?

Yes

Do you have pet amenities?

Pet Spa

Is there a pet deposit or a pet rent?

Yes - please see our Fee Guide on the Floorplans page for more details.

Neighborhood

What neighborhood is the property located in?

Stafford, TX

What shops, restaurants, and grocery stores are nearby?

Costco Business Center

Target
Walmart
Sams Club
Aldi
In-N-Out
Raising Canes
Cava
Lazy Dog
Portillos
Whiskey Cake
McCallisters
Hopdoddy
Torchy's Tacos

What schools is the property zoned to?

Stafford ISD

What universities are close by?

Houston Christian University
University of Houston
Rice Univeristy
Texas Southern University

How close is the nearest public transit stop?

1.1mi (Bus)

Resident Resources

How do I pay my rent?

Loft Resident Portal

How do I renew my lease?

Select renewal offer online, sign lease electronically.

How do I submit a maintenance request?

Loft Resident Portal

Is there an online portal for residents?

Loft Resident Portal

Do residents get partner perks or discounts?

Greystar Resident Perks

Do you offer any services for remote workers?

Frequently Asked Questions